Bank AlBilad - CRM

Netiks 360Bank is a core component of Bank Albilad’s Digital Transformation

• 360 Retail and Corporate Customer View
• Marketing and Survey Management
• Lead and Sales Management
• Business Process Automation
• Portfolio Management and Customer Segmentation

IDB Bank - CRM

Netiks 360Bank is a core component of International Development Bank (Iraq) Digital Transformation

• Customer acquisition and Digital Onboarding
• Customer 360 View
• Lead and Sales Process Management
• Marketing Management

Retail Bank in the Gulf | Genetiks AI-powered Platform

Genetiks AI recommendations increase credit card spending based on client affinities, season and location

Help the bank capture a larger share of everyday spending that customers are already making:

• Hyper-personalized credit card recommendations
• Suggestions tailored to client affinities
• Recommendations adapted to seasonality
• Location-based insights to stay relevant

ACTVET - Portal / CRM

Digital Transformation of the Technical and Vocational Education & Training ecosystem, streamline the relationship between the Institutes and the Governmental Authorities (ACTVET)

• Technical Schools License Processing
• School Certifications
• Online Portal

Yes to Work - Portal / CRM

Motivate the Young Generation to embrace new careers through a delightful experience on the “Yes to Work” Portal.

Registration, assessment and training of young people to acquire professional qualifications.

Worldwide Group of Life Science Laboratories - CRM Mobile App

A native Mobile App that enables the users to follow-up efficiently on their CRM activities using a mobile device.

Using this App, the user is able to log meetings and phone call activities without delays. Furthermore, a user can initiate a phone call activity in CRM directly from recent call logs on a mobile.

Worldwide Group of Life Science Laboratories - Customer 360View

The Customer 360View project aims to increase the sales users’ adoption as it will make it easier for them to manage their customers. The Customer 360 View provides the CRM Sales user a global view about the customer, in addition to alerts about important actions related to that customer.

Furthermore, this project introduces the Customer’s Touchpoints, which is a user-friendly and modern visual display of the customer’s history of interactions with the Sales teams.

Worldwide Group of Life Science Laboratories - Outlook Add-in for CRM

The Outlook Custom Add-in enables the users to perform quick CRM actions from within the Outlook client interface, which will be essential to track and follow-up on sales activities with their clients inside the CRM solution.

The CRM quick actions include: Track an email or a meeting, Set Regarding a CRM record and Convert to Lead/Opportunity.

SAICO - Portal / CRM

Remove friction from your Insured Customer Journey and increase your sales productivity by 30%

• Call Center
• VIP Customer Portal
• Sales Management

Bank of Beirut - CRM

Netiks 360Bank is a core component of Bank of Beirut’s Digital Transformation

• 360 Customer View
• Social Media Integration
• Know Your Customer
• Auto generated Sales Recommendations
• Branch Automation

Bank of Beirut - Chatbot

A new digital channel at BoB, a ChatBot named DiGi BoB, is available to engage with online customers and direct them to an online form integrated with the BoB CRM sales process and their Loan origination application. The main business aim is the acquisition of online customers through an easy process to request a loan or open an account at the customer’s convenient time and place.

A BoB website visitor or a Facebook user will use Facebook messenger to chat with DiGi BoB. The ChatBot will be guiding the visitor to select the desired product, and will ask for certain information that will be used as criteria to check the eligibility of the visitor to be a lead.

Fransabank - Digital Banking

We deliver a consistent & continuous Customer Experience across various digital banking transactions.

• Statements
• Transfers
• Credit Card Management
• Tax Payments

Fransabank - Mobile Application

Fransabank Mobile application offers you the ease to perform various operations through your mobile.

• Mobile Banking
• Push Notifications
• Direct Access to Quick Balance
• Biometric Login
• Branch & ATM Locator

Fransabank - MOF e-Taxation Payment Portal

This application aims to automate the payment process to the Lebanese Ministry of Finance, where the integration with the Ministry of Finance payment gateway is accomplished through the implementation of Netiks’ e-Taxation Payment system.

Netiks implemented the branch version for Fransabank that allows the bank tellers to pay the taxes on behalf of the walk-in clients and customers.

LGB - Digital Banking

Real-time Online access to accounts and transactions, along with other unique features that are constantly expanded.

• View bank accounts: balances, statements and transactions
• View credit card: balances, statements and transactions
• Make a card payment
• Activate or cancel a card
• Transfer funds between accounts
• Transfer funds within the Bank
• View pending transactions on an account
• Customizable home page and quick access to selected features

LGB - Mobile Application

The LGB Mobile Application helps clients get the latest information about the bank's products and services. It facilitates the execution of banking transactions round the clock.

• Personal bank accounts and loans status
• Credit accounts and card payments
• Fund transfers to other client accounts in the bank, or transfers to third parties in Lebanon or abroad
• Settle loans, view loans schedules and request a new loan (personal, automotive, etc...)

LGB - MOF e-Taxation Payment Portal

This application aims to automate the payment process to the Lebanese Ministry of Finance, where the integration with the Ministry of Finance payment gateway is accomplished through the implementation of Netiks’ e-Taxation Payment system.

Netiks implemented the branch version for LGB that allows the bank tellers to pay the taxes on behalf of the walk-in clients and customers.

BEMO - Digital Banking

A delightful Online Banking Experience to a multitude of unique customers

• Dashboard
• Statements
• Transfers
• L/C and L/G

Creditbank - Digital Banking

Customers who enjoy a delightful OmniChannel Customer Experience become loyal “fans” of their bank

• Statements
• Transfers
• e-Wedding Lists
• Loyalty Points
• Credit Cards

Creditbank - Mobile Application

This application allows clients to carry out their banking transactions directly from their mobile phones any day, any time.

• Access accounts
• Transfer funds among own accounts or to other Creditbank clients
• Add credit instantly to an internet card
• Access Z Generation, a community tailored to ages 18-25
• Access the various services offered in the We Propose Wedding Account
• Locate a Creditbank branch or ATM
• Request checkbook and statement of account

BankMed - Loyalty Portal - ‘Medpoints’

MedPoints Rewards Program is an exclusive initiative aimed at rewarding the client's relationship with BankMed.

MedPoints catalogue has been especially tailored to the customer's needs. The client can Collect points and redeem them against a large spectrum of gifts.

They can maximize their benefits from MedPoints every time they use their MedCard, instead of cash, for making payments.

BankMed - Loyalty Application + Geofencing - ‘MedMiles’

A unique miles loyalty program with a rich portal and a companion Mobile App to locate partners, reap offers and redeem points against trips.

• Online Airline Booking
• Loyalty Points Redemption
• Geolocation notifications to benefit from nearby partners offers

BankMed - Intranet - ‘MedMe’

Employees can find all their important information in one place using their extensive Intranet interface.

Features include:

• A Groups page
• All contacts in one place
• Locations
• News to stay updated and notified
• A practical calendar
• Articles, Reports and more...

BoB Finance - Website

A website to present the available services for customers:

• Responsive website
• Custom CMS portal, tailored based on the client needs

BoB Finance - Agent Mobile App

An advanced business application allowing BoB Finance agents in Lebanon to perform various operations and requests through their mobiles, such as:

• Send Increase limit requests
• Consult the Price Lists (International & Local)
• Check FX rates
• Request for Maintenance
• Submit Claims
• Send notifications
• Receive push notifications
• and much more…

BoB Finance - Agent Host Portal

A portal which features a dashboard for the most active branches and subagents. Moreover, the portal includes the following:

• Management of Administrators and sub-agents
• Manage Limits for sub-agents and branches
• Manage Requests
• Detailed Reports

Saradar Bank - MOF e-Taxation Payment Portal

This application aims to automate the payment process to the Lebanese Ministry of Finance, where the integration with the Ministry of Finance payment gateway is accomplished through the implementation of Netiks’ e-Taxation Payment system.

Netiks implemented the branch version for Saradar bank that allows the bank tellers to pay the taxes on behalf of the walk-in clients and customers. In addition, Netiks provided Saradar Bank with an API that allows the bank to integrate their Online Banking and Mobile Banking with this payment system.

BSL Bank - MOF e-Taxation Payment Portal

This application aims to automate the payment process to the Lebanese Ministry of Finance, where the integration with the Ministry of Finance payment gateway is accomplished through the implementation of Netiks’ e-Taxation Payment system.

Netiks implemented the branch version for BSL bank that allows the bank tellers to pay the taxes on behalf of the walk-in clients and customers.

Mentorship Forum Middle East - Bahrain Event 2019

The first mentorship forum of its kind in the Middle East and the only event dedicated to mentorship focusing on the central role that it can play in accelerating the development of the human capital and offering practical insights and approaches for building impactful mentoring programmes.

Netiks created the branding for the Forum starting with the logo, invitation, flyers, website, badges, etc...

Mentorship Forum Middle East - Bahrain Event 2021

The Forum has been devised to help participants better understand the vast benefits that mentorship can provide for all stakeholders and the role it can play in helping organisations to attract, develop and retain the best and brightest as they look to innovate, grow and create value.

As a branding partner this year too, Netiks helped with marketing for the Forum by creating an animated video and set the style of the Forum by designing all their flyers, social media posts and website to name a few...