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Archive by tag: Customer ExperienceReturn
The Rise of Neobanks: A Bold New Era in Banking Innovation
The rise of neobanks represents a significant disruption in the traditional banking model, driven by several factors such as technological advancements, consumer trust and preferences, market demand, cost efficiency, and global expansion. Despite facing challenges such as building trust and navigating regulatory landscapes, neobanks are driving competition, prompting traditional banks to enhance their digital offerings.
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How to Adopt Customer Intelligence: A Dedicated Process to Drive Success
Customer Intelligence is the art of collecting and deciphering vast amounts of customer data, sourced from both internal and external channels. It is a strategic cornerstone for businesses aiming to, not just survive, but thrive in a fiercely competitive environment.
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AI's Crucial Role in Digital Transformation: Powering Innovation and Efficiency
The true potential of digital technology lies in its ability to revolutionize the physical world, fostering productivity, innovation, and meaningful outcomes. In this pursuit, artificial intelligence (AI) plays a vital role in numerous complex digital transformation (DX) applications. Without AI, the digitization of products and processes would generate overwhelming volumes of data that would be impractical for humans to analyze and respond to within a reasonable timeframe. AI empowers us to ext...
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Digital Transformation explained: Embracing change for business success
“Digital Transformation” is a term that's become increasingly popular in the business world. In short, it refers to the process of leveraging digital technologies to transform an organization’s operations. This article will explore what digital transformation is, its different applications, and how it can help your business succeed.
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