AI-powered CRMs are more than just tools—they are strategic enablers of growth, efficiency, and customer satisfaction. By integrating intelligent automation, predictive analytics, and hyper-personalized experiences, businesses can build deeper customer relationships and stay ahead of the competition. While AI-powered CRMs offer significant benefits, they also come with challenges that businesses must navigate.

Since the year 2010, not so long ago in human history but quite outdated in technological terms, the banking sector underwent a shift to a new era where banking has become as easy as the tap of a button on your smart phone. What we call internet banking today, has gone through an incredible development journey that goes back to the 1970s…   Let us explore this journey and highlight the key milestones of internet banking.