AI-powered CRMs are more than just tools—they are strategic enablers of growth, efficiency, and customer satisfaction. By integrating intelligent automation, predictive analytics, and hyper-personalized experiences, businesses can build deeper customer relationships and stay ahead of the competition. While AI-powered CRMs offer significant benefits, they also come with challenges that businesses must navigate.

The true potential of digital technology lies in its ability to revolutionize the physical world, fostering productivity, innovation, and meaningful outcomes. In this pursuit, artificial intelligence (AI) plays a vital role in numerous complex digital transformation (DX) applications. Without AI, the digitization of products and processes would generate overwhelming volumes of data that would be impractical for humans to analyze and respond to within a reasonable timeframe. AI empowers us to ext...